For any small business, particularly those relying on the internet, speed is critical. The last thing anyone wants, is to be paying a member of staff to sit there idly day after day waiting for a page to load, a file to download or a training video to stream.
The internet runs it seems on Wifi these days, which is a fantastic invention, but also one shrouded in mystery and magic, that even many of the so-called tech experts struggle to explain. As with most things in life, when it is working fine, then nobody cares how it works, but when problems arise, and this causes issues within your business, that’s when things start to become serious.
The Most Common Wifi Problems You Should Investigate First
The Position Of The Router
We have all been there, the new router arrives, everyone is excited to get it up and running, so the router is opened up, plugged into the nearest available socket, and once it works everyone is happy and starts to enjoy the freedom and speed that the new router has provided. Unfortunately, this is probably the worst possible way to set up your router, and could significantly impact upon its performance.
Think about cell phone towers or radio masts. They are always positioned as high as possible, to ensure that the radio waves can travel the furthest distance without being impeded in any way. Wifi uses radio waves, and yet the vast majority of routers are probably sitting on a floor somewhere behind the television or desk with the strong signal slamming straight into other electronic devices or a solid piece of wood or metal.
Logic dictates that this is unlikely to produce the best results for Wifi signal. By simply moving your router to the highest possible position in the room, the signal will instantly be able to reach more areas within the property, and in many cases will be both stronger and produce better speeds. Trying this simple test can be the difference between night and day.
Try To Minimize The Distance The Signal Has To Cover
The further the signal has to travel the weaker it becomes. In an ideal situation, everyone would use their devices in the same location and subsequently the router would be installed in close vicinity. This, however, is not practical, as in a large property, or open office scenario, if the router is placed at one end of the building, those at the other end will inevitably suffer a reduction in performance. Although it is not always possible, try to install the router centrally within the building or floor level. The signal is transmitted in 360 degrees, so this should ensure that virtually everyone should benefit from the best speeds regardless of their location in the office.
Interference From Other Electronic Devices and Signals
People as old as I am, who remember the original analog phones will have not such fond memories of the tv or radio speakers making a specific noise just before their cell phone rang or received a text. The phone signal caused interference with the television and other electronic devices. The same problem can affect Wifi signal.
Think of all the different signals bouncing around in the modern world, cell phones, wifi signals, remote controls, microwaves, Bluetooth, radio signals, the list is virtually endless, and although in theory they are all supposed to be on different bandwidths, the reality is not as clear-cut as the theory. If you are experiencing Wifi speed issues, try turning off the microwave, disabling Bluetooth devices, and see if this has any noticeable impact on wifi speed. Sometimes it is a process of trial and error to identify the issue, although there will always potentially be certain issues that are outside of your control.
Another common problem is that neighboring wifi signals can create problems for each other. In a busy shared office location, with 10 or more different wifi networks, there is significant potential for Wifi clash. The solution to this issue to test out the different channels your router is using. If all of your neighbors are using the same channel, a quick and simple change of channel could resolve the problem. Although modern channels should and do choose the best channel automatically, sometimes it is better to try manually choosing a channel to see which generates the best results.
Too Many Staff Doing High Band Width Tasks At Once
Think of your internet connection as a large pipe delivering water. The laws of physics dictate that only a certain volume of water can be pumped through that pipe at any one time. There are certain internet tasks which are more intensive than others, video conferencing and video conferencing, for instance, are going to require a lot more data, than sending and receiving email. If you are experiencing issues with network speed, consider implementing quality of service in your router settings.
Troubleshooting a Wifi problem is not a job for the faint-hearted, so in this article, we have tried to identify some of the more common problems. If these solutions do not work, then contacting a professional IT problem-solving company might be the best and quickest solution. For business owners in Connecticut, Dynamic Network Solutions can come to your premises and fix the problem onsite. For any other locations, our experts regularly resolve issues over the internet. Always remember that in business time is money, so ensuring that your wifi and internet are running at maximum speed is an investment worth making.
Call – 1 (800) 210-9613.