services

Home » Managed Support Services

Managed Support Services

“Reduce I.T. headaches within 1 week without a large initial investment”

When you hire DNS as your Managed Support Service Provider, we become a fluid part of your team, constantly monitoring your network devices and supporting them remotely or in person. We’ll treat your network as if it’s our own. And here are just some of the benefits we’ll bring to your company in real-time to solve your problem quickly and effectively.

When do you know you need Dynamic Network Solutions as your Managed Support Service Provider?

Some small business owners hesitate to hire a managed support service provider because they don’t want to add another expense to their P&L. Actually, who does? But in most cases paying a modest monthly fee Saves More Money than the expense. When your network goes down, your business goes down. Multiply every hour of downtime by your hourly payroll.

If this currently describes your approach to IT, you should give us a call:

One of Your Employees Handles Your IT “On the Side” – This can work very early in the life of a business when you’re looking to save every dollar that you can. But as your business grows, you are also outgrowing your employee’s IT skillset. It’s time to bring in the professionals.

You Have an Internal IT Department but its Costs Are a Drag on Your P&L – For most businesses, Dynamic Network Solutions can give you the same or even higher quality of service than you’ll get from an internal IT Department. Give us a call and we’ll walk you through the numbers.

You Have an Outsourced IT Service But Are Not Satisfied – Some managed support services providers aren’t proactive, are slow to respond to emergencies and have pricing structures that are hard to understand or discourage the sort of improvements that could help avoid issues altogether. Call us and we’ll open your eyes.

Advantages of working with DNS as your Managed Support Service Provider

Our principals are experts in Information Technology and are capable of dressing any IT challenge your business might encounter

DNS will serve as your dedicated point of contact for all your company’s IT needs.

99% of the time, clients will get the same person or the same consistent level of support.

DNS represents the cost-effective solution that will expertly address a small-to-medium sized business’s IT problems.

With DNS aboard, we literally “have your back.” We’ll remotely monitor & support your services 24/7, so you’ll no longer have to worry about IT issues.

We work closely with our clients responding to questions or concerns quickly and effectively. While many of these can be handled remotely there are some issues that simply require on-site attention, hands-on service that we deliver same day for critical issues.

What our customers are saying.

“I have used other computer support companies over the years, but DNS is by far the best. They respond promptly to any and all problems. I doubt there is anything that they cannot fix. I give them the HIGHEST rating and unashamedly recommend to anyone needing a support company. Thank you for a job WELL DONE.”

Katarzyna Maluszewski, Esq.

Maluszewski Law, LLC – newbritainlaw.com

Dynamic Network Solutions is first and foremost DYNAMIC, and by that I mean energetic and with a can- do attitude. I’m a doctor so IT is not my area of expertise. I have outsourced all my tech needs for years but never found anyone or any one company to do my work reliably and, most importantly, in a timely fashion, until, that is, I found DNS. Since then I rest easy knowing that the job will be done right, the first time and on or under budget. Their pricing structure is clear from the get go with no hidden costs or fees. Everything is right up front. My advice? Give DNS a shot. I have no doubt they will exceed your expectations.